All sound files created by the Telewave
dictation system are protected using an industry standard
128-bit encryption routine. These files may be transported
via regular FTP given that the recipient will only be
able to review if the have the proper authentication
key provided by Teletouch Services.
If you plan to transfer charts, patient files, or other
documents that require 128-bit encryption, you will
need a browser that supports SSL sessions.
The Teletouch FTP server allows
SSL/TLS and regular FTP sessions.
This option is also called explicit
secure-FTP. The domain will allow regular FTP sessions
without encryption as well as encrypted FTP sessions
using SSL/TLS. The FTP client determines if it wants
the session to be encrypted or not by sending the AUTH
command to the server to switch to using SSL.
In order to start an explicit secure-FTP
session, you will need to install an FTP client that
supports this option. Most shareware FTP clients do
not support explicit secure, however, there are some
available. The use of these clients is at your risk.
the responsibilty for determining if a secure-FTP session
is required is the responsibility of the user or company
For your convenience we have provided
links to some of the secure FTP clients we have seen.
Voyageur by Rhinosoft - This is our preferred FTP
client and works best with our FTP Server.
Open Source FTP Client (Freeware)