Medical
Menu Voice Promts
TeleWave Dictation System Access Instruction
The North American toll free number to access Telewave
is 1-866-293-3693. (Local #: 1-604-944-8200).
The UK Free Phone # is 0800-310-1855
The Telewave system has been upgraded to the latest
release available and is hosted by Teletouch Services.
www.teletouchtranscriptionservices.com . Your transcription
will continue to be processed and managed by the same
transcriptionists that you have been using.
When you dial into the system, you will need to enter
the following:
- You will first be asked to enter your ID followed
by #.
- If you have a password, you will then need to enter
your password, followed by #.
- If this is your first use, you will be prompted
to say your name and record a password. These prompts
are used to ensure that you are connecting as the
correct user in the future.
- Next, you will be asked to enter a work type. If
you are not using a work type, hit the # key.
- You will then be asked to enter a Patient chart
number. If you are not using a patient chart number
or ID, hit the # key.
- Begin recording after the tone.
Hints:
- Touch 9 to complete your call and disconnect from
the system
- Create a password to protect your ID. If you wish
to reset your password, please contact us at Teletouch@telus.net
The keypad menu is the following:
| Touch |
Action |
Description |
| 1 |
Playback |
Touch 1 to playback the dictation from the beginning.
Touch 7 to fast forward the playback by 7 seconds.
Touch 0 to overwrite the recording at the point
of playback. |
| 2 |
Record |
Touch 2 to continue recording. |
| 3 |
Review |
Touch 3 to review (playback) the last 5 seconds
and immediately continue recording. |
| 4 |
Pause |
Touch 4 to pause recording and touch 2 to continue
recording. |
| 5 |
Complete |
Touch 5 to complete the current dictation and
begin a new dictation. The caller will again be
prompted for the work type and patient id. |
| 6 |
Go to end |
Touch 6 to go to the end of the file. |
| 7 |
Fast forward |
Touch 7 to fast forward the playback by 7 seconds. |
| 8 |
Go to beginning |
Touch 8 to insert a new recording at the beginning |
| 9 |
Disconnect |
Touch 9 to disconnect from TeleWave. |
| 0 |
Overwrite |
Touch 0 to overwrite the recording at the point
of playback. |
| # |
Skip prompt |
Touch # to skip the prompt. |
| *1 |
Confirmation # |
Touch * and 1 to hear the unique confirmation
for the current dictation before touching 5 to end.
This confirmation code can be used to locate a voice
file on the dictation server. |
| *2 |
Overwrite Audio |
Touch * and 2 to overwrite the audio at the last
point of playback |
| *3 |
Insert Audio |
Touch * and 3 to insert audio at the last point
of playback. |
| *4 |
Set Priority |
Touch * and 4 to set a priority. Immediately after
pressing *4, the caller must touch a button between
1 and 3. 1 means high priority, 2 means medium priority
(the default), 3 means low priority. For example,
to set a dictation at high priority the caller will
touch *41. By default all dictations are set at
medium priority. |
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